Terms & Condition

These Terms and Conditions (also called “Terms”) govern your use of the diagnostic services, website, and related digital platforms provided by Raghav Diagnostic Centre (referred to as “we”, “us”, “our”, or “Raghav Diagnostic”). By booking a test, visiting our centre, using our website, or otherwise accessing our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

“You” / “User” / “Customer”: Any individual who books a test, undergoes a diagnostic procedure, or uses our website.

“Services”: Pathology tests (blood, urine, etc.), imaging (X‑ray, ultrasound, MRI, CT, ECG, EEG, echocardiography), health‑check packages, and related support services.

“Website”: Our official website and any related online platforms (web forms, mobile interface, etc.).

“Personal Information” / “Medical Information”: Any data that identifies you or relates to your health, test, or treatment.

Raghav Diagnostic provides diagnostic and preventive health services at our centre located in Gurugram, Haryana, and, where applicable, through home sample collection or partner facilities.

Services include routine and advanced pathology tests.

Imaging services such as X‑ray, ultrasound, MRI, CT, ECG, EEG, and echocardiography (subject to availability).

Health‑check and full‑body packages as described on our website or at the centre.

We act as a supporting diagnostic facility, not a primary treatment hospital or doctor’s clinic.

Appointments can be booked by phone, through our website, or in person.

You must provide accurate and complete details.

We may share appointment details and preparation instructions.

Late arrival or missed appointments may be rescheduled.

Refund and cancellation policies vary depending on test type.

Payments can be made via cash, card, UPI, or online gateways.

Prices are subject to change.

We are not responsible for payment gateway issues.

Refunds depend on service stage.

Reports are prepared using standard procedures.

Timelines may vary depending on tests.

Reports must be interpreted by a doctor.

We are not responsible for medical decisions based on reports.

Provide accurate information.

Follow preparation instructions.

Inform about medical conditions.

Respect staff and maintain proper conduct.

Your data is handled according to our Privacy Policy.

Data is shared only when necessary.

We do not sell your data.

We are not liable for indirect damages.

Not responsible for delays beyond control.

Use services at your own risk.

Content is protected by law.

No unauthorized use allowed.

We are not responsible for third-party links.

We may update these terms anytime.

Continued use means acceptance.

Governed by Indian law.

Jurisdiction: Gurugram, Haryana.

Invalid parts do not affect remaining terms.

These terms form the complete agreement.

Phone: 9899770920

Raghav Diagnostic Centre, Gurugram